Print and Void buttons do not load on Mailcenter History tab in SendPro Enterprise version 1.13 or below
Learn how to resolve an issue where the Print and Void buttons do not load on the Mailcenter History tab in SendPro Enterprise version 1.13 or below.
Products affected: SendPro® Enterprise
Issue
On the Mailcenter History tab, the Print and Void buttons do not load in SendPro Enterprise. In place of the buttons, code such as <i data-track='XXX data-shipment='XXX' class='fa fa-print print'></i> is displayed instead. This code is not clickable.
Cause
Not stated
Resolution
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
UPDATED: June 30, 2021
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