Print and Void buttons do not load on Mailcenter History tab in SendPro Enterprise version 1.13 or below

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Products affected: SendPro® Enterprise


On the Mailcenter History tab, the Print and Void buttons do not load in SendPro Enterprise. In place of the buttons, code such as <i data-track='XXX data-shipment='XXX' class='fa fa-print print'></i> is displayed instead. This code is not clickable.


Not stated


This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 30, 2021