"System UI has stopped" message on the SendPro C, SendPro+

If the device displays the message "System UI has stopped," reboot the device to resolve the issue.

Products affected: SendPro® C, SendPro® + (2H00 and 8H00)

Issue

The message "System UI has stopped" appears.

Cause

Unknown.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 2 minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 11, 2022

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