Skip to main content

"System UI has stopped" message on the SendPro C, SendPro C+

print

Products affected: SendPro® C, SendPro® + (2H00 and 8H00)

Issue

The message "System UI has stopped" appears.

Cause

Unknown.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 2 minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 14, 2021

Contact Us
Live Chat
Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET
Live Chat
Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET
Create a case
Submit support requests (Sign in required)
Phone 1-800-522-0020
Mon-Fri, 8am - 8pm ET