"System UI has stopped" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

If the device displays the message "System UI has stopped," reboot the device to resolve the issue.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message "System UI has stopped" appears.

Cause

Unknown.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 30 seconds.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
If you need further assistance, please contact us.

UPDATED: September 30, 2022