"System UI has stopped" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

If the device displays the message "System UI has stopped," reboot the device to resolve the issue.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message "System UI has stopped" appears.

Cause

Unknown.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 30 seconds.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
If you need further assistance, please contact us.

UPDATED: May 31, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)
1-800-522-0020
Mon-Fri, 8am - 8pm ET