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"System UI has stopped" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

If the device displays the message "System UI has stopped," reboot the device to resolve the issue.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message "System UI has stopped" appears.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 30 seconds.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.

UPDATED: September 08, 2023