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"System UI has stopped" message on the SendPro C, SendPro C+

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Products affected: SendPro® C, SendPro® + (2H00 and 8H00)

Issue

The message "System UI has stopped" appears.

Cause

Unknown.

Resolution

Reboot the device:

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait for 2 minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
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UPDATED: August 14, 2021

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