Error EMD00 on the SendPro C Lite, SendPro C, SendPro +, SendPro C Auto

Restarting your device then checking for a software update often resolves error EMD00.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro C Auto (2H00, 8H00, 9H00)

Issue

Your device displays error EMD00.

Cause

Unknown.

Resolution

  1. Unplug the power cable. The screen should turn off after 10 seconds.
  2. Wait for 30 seconds.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the device back on.
  5. Tap SendPro Apps on the Home screen, then tap Rates & Updates.
If you need further assistance, please contact us.

UPDATED: April 21, 2022

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