Due to a software bug, the refill option in the Settings menu will return the error "Mailing has stopped." There are plans to fix this in a future software update.
To clear the error either press back or reboot the device.
Solution 1: Press back.
- Swipe down from the top of the screen.
- Press the back arrow.
Solution 2: Reboot the device.
- Unplug the power cable. The screen turns off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
Then refill postage.
- Tap Envelope Printing.
- Tap Postage Balance.
- Tap Refill Postage (not Refill Settings).
- Enter the Mail Refill Amount and tap Refill Mail Postage.
UPDATED: September 08, 2021