Sending E-Certified Mail on the Connect+ Series and SendPro P-Series

Learn how to send E-Certified Mail on the Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000 and SendPro P3000.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
Electronic Certified (E-Certified) Mail® is a service that may be added to First Class and Priority mail. E-Certified Mail provides proof of the date and time of delivery or attempted delivery. Return Receipt can be added to receive a physical confirmation of delivery. Electronic Return Receipt can be added to receive an electronic confirmation of delivery.
Note: Electronic Certified and E-Return Receipts are optional features. Contact your Pitney Bowes Sales Representative for options and pricing.
  1. From the home screen under Mailing, select Run Mail.
  2. Place the mailpiece on the scale or enter the weight manually.
  3. Select Class.
  4. Select the back arrow until First Class displays.
  5. Select First Class.
  6. Select the mailpiece size.
  7. Select Electronic Certified.
  8. Enter the destination ZIP code.
  9. Select OK.
  10. Enter the tracking number from the electronic certified label.
  11. Select OK.
  12. To use the optional Return Receipt service, select Return Receipt.
  13. To use the optional Electronic Return Receipt service, select Electronic Return Receipt.
  14. Select OK.
  15. Run the mailpiece through the meter.
  16. Affix the top portion of the E-Certified mail label to the top of the envelope to the left of the postage, inscription, and meter ad.
Once you are finished running Electronic Certified mail, upload your transactions:
  1. Select Home to go to the home screen.
  2. Select Funds.
  3. Select Meter Information.
  4. Select Upload Postal information now.

UPDATED: August 14, 2021

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