Shipment delivery issues in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

If there are delivery issues with your shipments, contact your carrier.

Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

To report problems with your shipment delivery (such as lost or damaged shipments), contact your carrier:
  • Visit the USPS website
  • Visit the UPS website
  • Visit the FedEx website

UPDATED: November 04, 2025