Shipment delivery issues in SendPro Online, PitneyShip, PitneyShip Pro, and PitneyShip Enterprise

If there are delivery issues with your shipments, contact your carrier.
Products affected: SendPro® Online, PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise
To report problems with your shipment delivery (such as lost or damaged shipments), contact your carrier:
  • Visit the USPS website
  • Visit the UPS website
  • Visit the FedEx website

UPDATED: December 12, 2023