Refilling postage for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Refill your postage funds for shipping labels as soon as you receive a message that your funds are low.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Watch this video or follow the instructions below to learn how to refill postage for your shipping labels.



Your device uses two separate postage accounts. One is for shipping labels and one is for Print on Envelopes. You cannot use the shipping label funds for Print on Envelopes and vice versa.

Before you begin


Check your device is connecting to the internet.
  • If you have a wired network connection, you will see the following connection icon in the toolbar:
    LAN-connector-image
  • If you have a wireless connection, you will see the following connection icon in the toolbar:
    Wireless-connector-image

To refill your shipping labels postage account:

  1. Tap Settings.
  2. Scroll down to Shipping Refills.
  3. Tap Shipping Refills.
    SendPro C refill shipping label postage screen
  4. If you have enabled cost accounts for shipping labels, you must select a cost account. Tap Select Cost and choose an account from the drop-down list.
  5. Tap Refill Postage on the upper right corner of the screen.
  6. Use the numeric keypad to enter the amount you wish to refill.
  7. Tap Refill Postage. When complete, the updated shipping label postage amount appears.
  8. Tap Home to return to the Home screen.
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UPDATED: January 27, 2022

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