Adding or updating a purchase order number

Learn how to update a purchase order (PO) online using your account.
Please be aware it is a client's responsibility to provide a purchase order number prior to an invoice generating. If a Pitney Bowes invoice remains unpaid due to an incorrect purchase order number, this may result in fees or a hold being applied to the account.

Update an Existing Purchase Order

  1. Sign In to the Pitney Bowes Your Account portal.
  2. Select Your Account Business Portal if prompted, or you will be directed to the Your Account dashboard.
  3. Expand the Billing dropdown and select View & Pay Bills.
  4. Select Purchase Order from the menu options on the left.
  5. Press the + icon next to the account that requires the Purchase Order update. 
  6. Enter the new details and press Continue
    • 💡Tip: If a signature is required for the Purchase Order, use the checkbox and upload a file to sign. 
  7. Review the changes and press Submit Changes
  8.  An email will be sent once the changes have been applied. 

Add a Purchase Order Number

Supplies Invoices

To have a Purchase order number quoted on a supplies invoice, please advise us of this when placing your order. If ordering online, you are able to add the purchase order number before confirming the order.

Recurring Invoices

Chat with us to add a recurring purchase order number to invoices such as leases, rentals or postage.

Recurring purchase order numbers will remain on the account and invoices until we are notified of any changes.

UPDATED: October 19, 2023