How to skip validating an address in SendSuite Live Generation 2 Mailroom project

Learn how to skip validating an address in a SendSuite Live Generation 2 Mailroom project.
Products affected: SendSuiteĀ® Live Generation 2 (Gen 2) Mailroom projects
To allow a shipment through SendSuiteĀ® Live without validating the address in a SendSuite Live Generation 2 (Gen 2) Mailroom project:
  1. Under Ship To, uncheck Auto Validate Address.
  2. Do not click the Validate button.
  3. Rate and ship package.
If the system still tries to validate the address, it may be hard-coded into your shipping solution. Contact Pitney Bowes software support for assistance.

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)