To allow a shipment through SendSuite® Live without validating the address in a SendSuite Live Generation 2 (Gen 2) Mailroom project:
- Under Ship To, uncheck Auto Validate Address.
- Do not click the Validate button.
- Rate and ship package.
If the system still tries to validate the address, it may be hard-coded into your shipping solution. Contact Pitney Bowes software support for assistance.
Subject: Will not valid address
Initial Details: Indication: Customer unable to ship an address. System says its an invalid address but USPS says its good. Resolution: Made sure Auto Validation Address was NOT checked and did not click the validate button. System shipped without validating.
UPDATED: April 04, 2017