Select Tools from the menu bar (SendSuite® Live plugins will not appear under the gear in the top right corner).
Select Tools > Internet Options.
Select the Security tab.
Select Local Intranet.
In the Add this website to the zone box, enter the SendSuite Live server address (example: http://<servername>).
Select Add. The website will now be in the Websites box.
On the Security tab, select Custom Level.
Scroll down until you see ActiveX controls and plug-ins.
Select Enable for all of the following:
Allow previously unused ActiveX controls to run without prompt
Automatic prompting for ActiveX controls
Binary and script behaviors
Download unsigned ActiveX controls
Initialize and script ActiveX controls not marked as safe for scripting
Only allow approved domains to use ActiveX without prompt
Run ActiveX controls and plug-ins
Run antimalware software on ActiveX controls
Script ActiveX controls marked safe for scripting*
Select the General tab.
Under Browsing history, select Delete.
Select only the following boxes:
Temporary Internet files and website files
Cookies and website data
Download history (optional)
Form data (optional)
Tracking Protection, ActiveX filtering and Do Not Track (optional)
Select OK to close the Internet Options.
In Internet Explorer, select Tools > Compatibility View Settings.
If you are already on the SendSuite Live Projects Page, the server address should already be entered in the Add this website box. If you are not on the SendSuite Live Projects Page, enter the server address into the Add this website box.