The screen is flashing the PB logo on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Contact Pitney Bowes if the screen is flashing the Pitney Bowes logo for more than an hour.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The Pitney Bowes logo is flashing on the device's screen.

Cause

The screen does not have enough battery power to complete the power up cycle. 

Resolution

  1. Allow the device's screen to flash for one hour.
  2. If the flashing logo persists after one hour, please contact us.

UPDATED: December 30, 2022