The screen is flashing the PB logo on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Contact Pitney Bowes if the screen is flashing the Pitney Bowes logo for more than an hour.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
The Pitney Bowes logo is flashing on the device's screen.
Cause
The screen does not have enough battery power to complete the power up cycle.
Resolution
- Allow the device's screen to flash for one hour.
- If the flashing logo persists after one hour, please chat with us.
UPDATED: October 11, 2023