End of Day (EOD) forms for USPS carrier not appearing in EOD App in SendPro Enterprise

Learn how to resolve an issue where the End of Day USPS 3877 forms are not appearing in the EOD App.
Products affected: SendPro® Enterprise

Issue

When performing EOD for the USPS carrier, EOD appears to complete successfully (the EOD task box appears green) but no forms are available to print.

Cause

There is a forms permission issue.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please contact us for assistance.

UPDATED: August 16, 2022