End of Day USPS 3877 Customs form not generated in SendPro Enterprise

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Products affected: SendPro® Enterprise

Issue

When performing End of Day with USPS Server and an ERR account, the action completes successfully and shows in green, but no USPS Customs form 3877 is generated.

Cause

Not stated

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 08, 2021