End of Day USPS 3877 Customs form not generated in SendPro Enterprise

Learn how to resolve an issue where the End of Day USPS 3877 form is not generated in SendPro Enterprise.
Products affected: SendPro® Enterprise


When performing End of Day with USPS Server and an ERR account, the action completes successfully and shows in green, but no USPS Customs form 3877 is generated.


Not stated


This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 08, 2021

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