Products affected: SendPro® C, SendPro®+ (2H00, 8H00)
The device displays error code PSD00.
Reboot the device:
- Unplug the power cord.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the meter back on.
- Perform a postage refill for your Envelope Printing balance.
- Tap Envelope Printing on the Home screen.
- Tap Postage Balance at the top of the Envelope Printing screen.
- Tap Refill Postage.
- Enter the amount of postage you want to add to your device.
- Tap Refill Mail Postage. A message appears telling you your device is refilling postage.
UPDATED: August 14, 2021