Resolving error code PSD00 on the SendPro C, SendPro+

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Products affected: SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The device displays error code PSD00.

Cause

Not stated

Resolution

Reboot the device:
  1. Unplug the power cord.
  2. Wait 2 minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the meter back on.
  5. Perform a postage refill for your Envelope Printing balance.
    1. Tap Envelope Printing on the Home screen.
    2. Tap Postage Balance at the top of the Envelope Printing screen.
    3. Tap Refill Postage.
    4. Enter the amount of postage you want to add to your device.
    5. Tap Refill Mail Postage. A message appears telling you your device is refilling postage.
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UPDATED: August 14, 2021