Sending mail using Electronic Return Receipt (ERR) on the SendPro C, SendPro+, SendPro C Auto

Use Electronic Return Receipt (ERR) if you need evidence of delivery, along with information about the recipient's actual delivery address.
Products affected: SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)
Tracking services are available when you use the weighing platform or Manual Weight entry method. The following steps are based on using Priority class and the Electronic Certified service with Electronic Return Receipt (ERR).

In order to use ERR, you must submit Form 5053, Bulk Proof of Delivery to the USPS. You will then be provided with a 9-digit USPS Mailer ID. You need to enter this number when using ERR. The following procedure is an example of how to use ERR.
  1. Tap Print on Envelopes on the Home screen.
  2. Place the envelope or package on the scale.
  3. Tap Class. If Priority Mail Retail is not the current class, tap Start Over, then select Priority Mail Retail from the list of classes.
  4. Tap Envelope or Package.
  5. Enter the ZIP Code, then tap Apply.
  6. Tap the Electronic Certified box.
  7. Tap the Electronic Return Receipt box.
  8. Tap Apply.
  9. Enter the barcode number from your USPS PS Form 3800 using the keypad, or use the optional barcode scanner. The barcode number should start with a 94.
  10. (Optional) Add your Customer Reference Number. Tap Apply to confirm. This is not available on the 2H00 model.
  11. When prompted to apply the barcode label on the envelope, tap Continue. The barcode appears in the Class section of the screen.
  12. Place the envelope or envelopes on the feed deck. Depending on the SendPro C model you have, feed the envelopes manually or tap Start to feed the envelopes.
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UPDATED: June 12, 2023