Managing email notifications for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

You can use email notifications to track shipments and to advise of delivery. You can also receive a notification when a shipping label refund has been issued.

There are three types of notification:

  • Tracking Number Email: Emails a tracking number for each new shipping label automatically.
  • Shipment Delivery Email: Emails a delivery confirmation for each new shipping label automatically.
  • Refund notifications: Emails a confirmation each time your postage balance receives a credit through a label refund.
  1. Tap Settings on the toolbar.
    Settings icon
  2. Scroll down to Shipping Settings.
  3. Tap Automated Emails.
  4. Tap the required check boxes in the Tracking Number Email and Shipment Delivery Email sections to enable tracking number and delivery confirmation emails to senders or recipients.
  5. To receive an email when  your postage balance receives a credit through a label refund:
    • Scroll down and enter the email address in the Email Confirmation for Postage Refund section.
      Manage shipping label email notification
  6. (Optional) To customize the subject for each email type, enter the subject in the Customize the email subject line field.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 19, 2021