"PB PDF Merge fail" message when processing PlanetPress Connect job

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Products affected:Ā PlanetPressĀ® Connect

Issue

When processing a PlanetPressĀ® Connect job, the error message "PB PDF Merge fail" appears.

Cause

Not stated

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: July 15, 2019