"PB PDF Merge fail" message when processing PlanetPress Connect job

Learn how to resolve the message "PB PDF Merge fail" when processing PlanetPress Connect job.
Products affected: PlanetPress® Connect

Issue

When processing a PlanetPress® Connect job, the error message "PB PDF Merge fail" appears.

Cause

Not stated

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 14, 2021

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