Android robot icon appears on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00) screen

Applies to SendPro C Lite, SendPro C, SendPro+ models with PCN 2H00 or 8H00
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The Android robot icon appears on the screen.
Android robot icon

Cause

There may be an issue with the tablet battery.

Resolution

Leave the device plugged in and turned on for an hour. If after an hour the display still shows the Android robot icon, please contact technical support using the Contact Us options below.

UPDATED: January 03, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)