Android robot icon appears on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Leave the device plugged in and turned on for an hour if an Android robot icon appears.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The Android robot icon appears on the screen.
Android robot icon

Cause

There may be an issue with the tablet battery.

Resolution

Leave the device plugged in and turned on for an hour. If after an hour the display still shows the Android robot icon, please contact us.

UPDATED: November 30, 2022