Products affected: SendPro® Enterprise
When signing in to SendPro® Enterprise, the message "Account is locked due to inactivity. Contact an Administrator." appears.
The user account is locked.
Your company's SendPro Enterprise Supervisor needs to unlock the user account:
- Open the Supervisor App.
- Select the Users tab.
- Next to the affected user account, select Edit.
- Uncheck Locked.
- Save and close.
UPDATED: June 15, 2021