"No account associated with host name" message when installing the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

When confirming your pitneybowes.com account during the installation of your device, the message "No account associated with host name" appears.

Cause

The username or password may be incorrect.

Resolution

Sign in to your Pitney Bowes account at www.pitneybowes.com. Once you have completed the sign in process, try again to sign in to your account on your device.

If you need further assistance, please use the Contact Us options below.

UPDATED: December 08, 2020