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"Invalid special service DelCon selected" message on PB Shipping API USPS return label in SendPro Enterprise

Learn how to resolve the message "Invalid special service DelCon selected for selected Mail Service" when generating a PB Shipping API USPS return label in SendPro Enterprise.
Products affected: SendPro® Enterprise

Issue

When attempting to rate a return label for the PB Shipping API USPS carrier, the following error message is displayed:
 
Package 1 has failed validation. Error message from PB Shipping API: 1021119Invalid special service DelCon selected.Invalid special service DelCon for selected Mail Service.

Cause

PB Shipping API USPS does not support rating a return label.

Resolution

Do not attempt to rate a PB Shipping API USPS Return label. Select one of the carrier-specific return services:
  • First Class Package Return Service
  • Priority Mail Return Service
  • Ground Return Service

UPDATED: January 02, 2025