Resolving the "Printer temperature high" error message on the SendPro Mailstation
Products affected: SendPro® Mailstation
Issue
The device displays the "Printer temperature high" message along with a rapidly flashing blue power light.
Cause
The lift motor is too hot. Do not print more than 300 stamps at a time, because exceeding this amount may cause the lift motor to overheat.
Resolution
Restart the device
- Hold the power button until the screen displays "Shutting Down."
- Once off, leave the device off for two hours.
- Tap the power button.
If the device does not shut down with the power button
- Disconnect the power cord from the back of the machine.
- Once off, leave the device off for two hours.
- Plug the cord back in firmly.
- Tap the power button
If you need further assistance, please use the Contact Us options below.
UPDATED: November 02, 2020
