"Unable to update transaction database: Incorrect syntax near 'THROW'" message in SendSuite Live

Learn how to resolve the message "Unable to update transaction database: Incorrect syntax near 'THROW'" in SendSuite Live.

Products affected: SendSuite® Live

Issue

After running Progistics Management Console (PMC) Updates, when running maintenance the message "Unable to update transaction database: Incorrect syntax near 'THROW'." appears.

Cause

ConnectShip no longer supports SQL Server 2008 R2.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 03, 2021