Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
The device displays "Can not start settings" and will not start envelope printing.
There is a software error.
You may be able to clear the error by restarting your device. Here are the steps to follow for a safe restart:
- Unplug the power cord.
- Wait for the display to turn off.
- Wait one minute.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
UPDATED: August 14, 2021