Error: Can not start settings on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The device displays "Can not start settings" and will not start envelope printing.

Cause

There is a software error.

Resolution

You may be able to clear the error by restarting your device.  Here are the steps to follow for a safe restart:
  1. Unplug the power cord.
  2. Wait for the display to turn off.
  3. Wait one minute.
  4. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
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UPDATED: July 01, 2021