Error: Can not start settings on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Rebooting your device can often resolve the message "Can not start settings."
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)


The device displays "Can not start settings" and will not start envelope printing.


There is a software error.


You may be able to clear the error by restarting your device.  Here are the steps to follow for a safe restart:
  1. Unplug the power cord.
  2. Wait for the display to turn off.
  3. Wait 30 seconds.
  4. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
If you need further assistance, please contact us.

UPDATED: April 21, 2022