Shipments missing from View App in SendPro Enterprise

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Products affected: SendPro® Enterprise

Issue

When searching in the View App, expected shipments are not displayed even though no parameters were entered.

Cause

By default, the View app only displays the past 30 days of shipment details.

Resolution

To change the date range to view more shipments, in the upper left corner, select the Date From and Date To and click Search.

UPDATED: August 14, 2021