Shipments missing from View App in SendPro Enterprise

Learn why shipments are missing from the View App in SendPro Enterprise.
Products affected: SendPro® Enterprise

Issue

When searching in the View App, expected shipments are not displayed even though no parameters were entered.

Cause

By default, the View app only displays the past 30 days of shipment details.

Resolution

To change the date range to view more shipments, in the upper left corner, select the Date From and Date To and click Search.

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)