Error "Could not Convert string to integer" when printing a shipping label on the SendPro C Lite, SendPro C, SendPro+

Contact Pitney Bowes if the error "Could not Convert string to integer" appears when printing a shipping label.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

"Could not Convert string to integer" message appears when you print a shipping label. 

Cause

There is an internal error. 

Resolution

Contact Pitney Bowes to resolve this error.

UPDATED: March 16, 2022