Error "Could not Convert string to integer" when printing a shipping label on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Please chat with us if the error "Could not Convert string to integer" appears when printing a shipping label.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)

Issue

"Could not Convert string to integer" message appears when you print a shipping label. 

Cause

There is an internal error. 

Resolution

Please chat with us to resolve this error.

UPDATED: July 08, 2024