Error "Could not Convert string to integer" when printing a shipping label on the SendPro C Lite, SendPro C, SendPro+

Resolving the error "Could not Convert string to integer" when printing a shipping label on the SendPro C Lite, SendPro C, SendPro+.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

"Could not Convert string to integer" message appears when you print a shipping label. 

Cause

There is an internal error. 

Resolution

Contact Pitney Bowes support using the Contact Us options below.

UPDATED: August 14, 2021

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