Postage balance not showing on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Resolve postage balance not showing in SendPro Online or PitneyShip but not on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
The postage balance is $0 in Create Shipping Labels, but SendPro Online or PitneyShip shows a balance.
Cause
An internal error can cause this problem.
Resolution
Please contact us to resolve this issue.
UPDATED: April 28, 2022