Postage balance not showing on the SendPro C Lite, SendPro C, SendPro+
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
Issue
The postage balance is $0 in Create Shipping Label or Trackable Labels, but SendPro Online shows a balance.
Cause
An internal error can cause this problem.
Resolution
Contact Pitney Bowes support using the Contact Us options below.
UPDATED: August 14, 2021
