Power light is flashing or is a steady red on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The power light is flashing or is a steady red.

Cause

Ensure you do not press the power button in for too long.

Resolution

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait 2 minutes.
  3. Plug the power cord back in. Check the wall outlet is functioning correctly.
  4. Quickly tap and release the power button to turn the device back on.

Tips:

  • When turning the meter on, just tap the power button. Do not hold it down.
  • When turning the meter off, hold the power button for only 5 seconds.
  • Repeat steps 1 to 4 twice to see if the power button changes to steady white.

UPDATED: December 08, 2020