The device is not unlocking on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Enter the correct security PIN to unlock the device if the meter is not unlocking.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The device will not unlock.

Cause

A security PIN is set.

Resolution

If the device is asking for a security PIN you must enter the correct PIN to unlock the device.

If you need further assistance, please contact us.

UPDATED: April 04, 2022

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