The device is not unlocking on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Enter the correct security PIN to unlock the device if the meter is not unlocking.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
The device will not unlock.
Cause
A security PIN is set.
Resolution
If the device is asking for a security PIN you must enter the correct PIN to unlock the device.
If you need further assistance, please contact us.
If you need further assistance, please contact us.
UPDATED: September 30, 2022
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