Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
- Unplug the power cable. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please use the Contact Us options below.
UPDATED: August 14, 2021