Resolving the Unknown Rate Manager error on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
You may be able to clear the error by simply restarting your device. Here are the steps to follow for a safe restart:
- Unplug the power cable. The screen should turn off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please contact us.
UPDATED: April 22, 2022