Resolve "failed to create bootstrapper extraction folder. (2200)" when running SendSuite Live utility update
Learn how to resolve the error "failed to create bootstrapper extraction folder. (2200)" when running a SendSuite Live utility update (scale, meter or printer) in Internet Explorer.
Products affected: SendSuite® Live
Issue
When installing an SendSuite® Live utility update (scale, meter or printer) in Internet Explorer, the error message "failed to create bootstrapper extraction folder. (2200)" is displayed.
Cause
This is a Windows Operating System error message.
Resolution
Consult with your IT department to verify the following:
- Ensure that the Windows user has full domain administrative rights.
- Ensure that there are no restrictions on running an .exe file.
UPDATED: August 14, 2021
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