Products affected: SendSuite® Live
When installing an SendSuite® Live utility update (scale, meter or printer) in Internet Explorer, the error message "failed to create bootstrapper extraction folder. (2200)" is displayed.
This is a Windows Operating System error message.
Consult with your IT department to verify the following:
- Ensure that the Windows user has full domain administrative rights.
- Ensure that there are no restrictions on running an .exe file.
UPDATED: August 14, 2021