"A system error occurred, try again later. If the error persists, please contact the service provider" message with USPS in SendSuite Live Shipping API or SendSuite Xpress

Learn how to resolve the error "A system error occurred, try again later. If the error persists, please contact the service provider." when shipping using the Pitney Bowes Shipping API with USPS in SendSuite Live or SendSuite Xpress.
Products affected: SendSuite® Live, SendSuite® Xpress

Issue

When shipping via USPS using the Pitney Bowes Shipping API in SendSuite® Live or SendSuite® Xpress, the following error is being returned for all shipments:
 
"A system error occurred, try again later. If the error persist, please contact the service provider."

Cause

The cause of this issue is unknown.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 03, 2021

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