Managing product email notifications for your device

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Products affected:
SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™ when connected via SmartLink™
Your device can send you email notifications when:
  • Its ink level is low
  • Its funds are low
  • It experiences an error 
To receive or stop receiving these emails:
  1. Sign in to your account. If you do not have a Pitney Bowes Your Account login, see Signing up for a account .
  2. Find the device in the Your Products section. If it is not listed, select (+) View more or (+) Add them now.
  3. Select Expand on the meter for which you wish to manage notifications.
  4. Select Manage notifications.
  5. Check or uncheck the boxes to select the notifications you wish to receive:
    • To be notified when your meter is low on ink, select Low Ink Level.
    • To be notified if the funds on the meter drop below the set amount, select Meter Funds Low.
    • To be notified about meter errors, select Meter Error.
  6. Select Done.
If a mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, or DM225™ is not connected through a SmartLink™ device, the Manage notifications option will not be available.

If you need further assistance, please use the Contact Us options below.

UPDATED: February 19, 2021