Labels not printing and printer green light is flashing on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

print
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The label printer is not printing but the green light on the printer is flashing green, indicating that the printer is receiving communication.

Cause

Ensure you seat the label printer roll properly.

Resolution

  1. Open the printer cover.
  2. Re-seat the label roll.
  3. Close the printer cover firmly.
  4. Try to print again.

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UPDATED: December 08, 2020