Flashing orange light on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer
Products affected: SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
The right LED on the printer's cover is flashing orange (amber) and the left LED is green.
Cause
One of the printer buttons was held down for 2 seconds, causing the printer to cycle through its various LED patterns.
Resolution
This is normal behavior. The printer should cycle through the following LED pattern, then automatically revert to two solid green LEDs in a ready state. This process takes about 20 seconds.
- Left LED solid green, right LED flashing orange
- Left LED solid orange, right LED flashing red
- Left LED solid orange, right LED flashing yellow
- Left LED solid orange, right LED flashing orange
- Left LED solid red, right LED flashing orange
- Left LED solid red, right LED flashing red
- Left LED solid green, right LED solid green
If there are any issues after the cycle completes, try turning the printer off and on:
- Turn the printer off for 60 seconds.
- Turn the printer back on.
If you need further assistance, please use the Contact Us options below.
UPDATED: August 14, 2021
