Flashing green light on the Datamax W1110 (1E35, 1E40, 1E41, or 1E45) label printer in SendPro Online, PitneyShip, PitneyShip Pro, and PitneyShip Enterprise

Several different things can cause the green light to flash on the Datamax W1110 label printer.
Products affected: SendPro® Online, PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

Issue

The green light is flashing on the Datamax W1110 label printer.

Cause

The printer is in standby mode.

Resolution

Solution 1: Press the Pause button

Press the Pause button on the printer's cover. W1110 printer pause button

If the issue is not resolved, try solution 2.

Solution 2: Turn the printer off and back on

  1. Turn the printer off for 60 seconds.
  2. Turn the printer back on.

If you need further assistance, please contact us.

UPDATED: December 12, 2023