Resolving a blurry screen on the SendPro Mailstation

If your SendPro Mailstation screen is blurry, faded, or has a halo, follow these steps.
Products affected: SendPro® Mailstation, SendPro® Mailstation LITE (HZ0L)


The screen is blurry, faded or has a halo image


This issue is related to the device being unable to complete scheduled software downloads due to network issues. 


  1. Disconnect the power cord from the back of the machine.
  2. Leave it unplugged overnight.
  3. Plug the power cord back in firmly.
  4. Tap the power button.

If the issue is not resolved after leaving the unit unplugged overnight, please contact our technical support for further assistance.

If you need further assistance, please contact us.

UPDATED: June 12, 2023