Flashing green light on the PB-SP100 (1E47, 1E48, 1E51, or 1E53) label printer

Several different things can cause the green light to flash on the PB-SP100 (1E47, 1E48, 1E51, or 1E53) label printer.

Products affected: PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer, SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00), PitneyShip™, PitneyShip™ Pro

Issue

The green light is flashing on the label printer.

Cause

The printer is in standby mode.

Resolution

Solution 1: Press the Pause button

Press the Pause button on the printer's cover. PB SP-100 printer pause button

If the issue is not resolved, try solution 2.

Solution 2: Turn the printer off and back on

Turn the printer off for 60 seconds.
Turn the printer back on.

If you need further assistance, please contact us.

UPDATED: August 18, 2023