Flashing green light on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer

Several different things can cause the green light to flash on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer.
Products affected: PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer, SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The green light is flashing on the label printer.

Cause

The printer is in standby mode.

Resolution

Solution 1: Press the Pause button

Press the Pause button on the printer's cover. PB SP-100 printer pause button

If the issue is not resolved, try solution 2.

Solution 2: Turn the printer off and back on

  1. Turn the printer off for 60 seconds.
  2. Turn the printer back on.

If you need further assistance, please use the Contact Us options below.

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)