How to resolve an overfilled postage meter
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000
Issue
You have refilled your meter for too much postage.
Cause
You chose an amount greater than intended, or the postage meter refilled more than once.
Resolution
If you have accidentally overfilled your postage meter, please use the Contact Us options below Monday through Friday, from 8 am to 8 pm Eastern Time. Please have your model number ready.
Note: Do not request a refund to reverse a meter refill.
Note: Do not request a refund to reverse a meter refill.
UPDATED: September 05, 2019
