How to resolve an overfilled postage meter
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000
Issue
You refilled your meter for too much postage.
Cause
You chose a refill amount greater than intended, or the postage meter refilled more than once.
Resolution
If you accidentally overfilled your postage meter, please use the Contact Us options below to contact technical support. Have your model number ready.
Important: Do not request a refund to reverse a meter refill.
Important: Do not request a refund to reverse a meter refill.
UPDATED: August 14, 2021
