"Inspection Due" or "Inspection Required" message on the Connect+ series and SendPro P series

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Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000


Your meter displays an "Inspection Due" or "Inspection Required" message and may not print mail.


Your meter has not contacted the Pitney Bowes Data Center in 90 days. 


Performing a balance enquiry allows your meter to communicate with Pitney Bowes.
  1. Select Funds on the Home screen.
  2. If necessary, select the Meter Funds tab. 
  3. Select Get Balance. The meter will notify you when the account balance is updated.
  4. Select OK.
  5. Select Done to return to the Home screen.

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UPDATED: August 14, 2021