"Inspection Due" or "Inspection Required" message on the SendPro MailCenter, SendPro P or Connect+ series

Issue

The messages "Inspection Due" or "Inspection Required" appear and your meter may not print mail.

Cause

Your meter has not contacted the Pitney Bowes Data Center in 90 days.

Resolution

Performing a balance enquiry allows your meter to communicate with Pitney Bowes.

1. Select Funds on the Home screen.
2. If necessary, select the Meter Funds tab. 
3. Select Get Balance. The meter notifies you when the account balance updates.
4. Select OK.
5. Select Done to return to the Home screen.

Related topics

• Connection issues on the SendPro MailCenter, SendPro P or Connect+ Series