Resolve "Variable "TRKNUM2" is not found." when using Batchlink in SendSuite Xpress or Ascent

Learn how to resolve the error "Variable "TRKNUM2" is not found." when using Batchlink in SendSuite Xpress or Ascent.
Products affected: SendSuite® Xpress, Ascent™

Issue

When running a Batchlink process in SendSuite® Xpress or Ascent™, the error message "Variable "TRKNUM2" is not found" is displayed.

Cause

The custom Batchlink file was not updated with the TRKNUM2 field when updating SendSuite Xpress.

Resolution

If you experience this issue, contact software support.

UPDATED: June 03, 2021

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