"We could not process your payment" message on the Connect+ series and SendPro P

Your USPS postage balance may be paid for either through a pre-paid Pitney Bowes Reserve Account or a Purchase Power line of credit. Whichever funding source is being used does not have enough funds or credit available to pay for the amount of postage you are trying to add.

• If you use a Reserve Account, add funds to your Reserve Account.
• If you use a Purchase Power account, either make a payment on your Purchase Power account, or request a Purchase Power credit limit increase.

Related topics

• Adding funds to your Pitney Bowes Reserve (Deposit) or USPS Trust accounts
• Paying your Pitney Bowes statements and invoices
• Applying for a credit limit increase for your Purchase Power line of credit