"Low Sector" message on the DM100i-DM225 and SendPro 300

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Products affected: DM100®i, DM125™, DM200L™, DM225™, SendPro® 300

Issue

Your meter displays the message "Low Sector" and does not turn on.

Cause

An internal component failed.

Resolution

Restarting your meter may resolve this error.

Follow these steps to restart your meter safely:
  1. Unplug your power cord.
  2. Wait one to three minutes.
  3. Plug your power cord back in, ensuring that it is plugged directly into a wall outlet.

Use the Contact Us options below, if you need further assistance. Have your model number and serial number ready.

UPDATED: July 23, 2019