Your meter displays the message "Low Battery" or "Battery Urgent".
Your meter's internal battery is nearing the end of its life.
Solution 1: Clear your error message temporarily
Solution 2: Restart your meter to clear your error message
- Press the Clear/Back button to clear the message and run mail temporarily
- Go to Solution 3 to request battery replacement service.
- Unplug the power cord.
- Wait one full minute.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If your battery message returns after restarting, your meter needs to be replaced.Solution 3: Request meter replacement service
- If your battery message returns after restarting, your meter needs to be replaced. Create a case for technical support to request a replacement meter.
A replacement battery is required to ensure uninterrupted functionality. Your meter's settings and other information could be lost if your battery expires.
UPDATED: February 21, 2020