Issue
The Connect+® / SendPro™ P Series displays error code 0418-22-002D "Printer wiper failure".
Cause
The printer wiper blade is not functioning properly.
Resolution
Reboot the machine:
- Select the Gear from the lower right corner of the home screen.
- Select Shut down from the menu.
- Select Shut down from the pop-up.
- Wait for the screen to turn black and for the blue light on the front of the machine to go out. This may take several minutes.
- After everything has been off for 10 seconds, press the power button to power back up
If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: September 01, 2017