"Balance Too Low" or "Insufficient Funds" message on a Pitney Bowes postage meter
Products affected: DM100®i, DM125™, DM200L™ DM225™, mailstation™, mailstation2™, SendPro® 300, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
Your meter displays the message "Balance too low" or "Insufficient funds" when you refill postage.
Cause
Your postage account does not have sufficient funds available.
Resolution
Refill your meter for a smaller amount or add funds to your postage account.
For further information please use the Contact Us options below.
For further information please use the Contact Us options below.
UPDATED: June 17, 2021
