"Balance Too Low" or "Insufficient Funds" message on a Pitney Bowes postage meter

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Products affected: DM100®i, DM125™, DM200L™ DM225™, mailstation™, mailstation2™, SendPro® 300, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)


Your meter displays the message "Balance too low" or "Insufficient funds" when you refill postage.


Your postage account does not have sufficient funds available.


Refill your meter for a smaller amount or add funds to your postage account.

For further information please use the Contact Us options below.

UPDATED: August 14, 2021