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Pitney Bowes Support
Resetting 1E23 and 1E26 label printers used with SendSuite Live, SendSuite Tracking, SendSuite Arrival, SendSuite Xpress, or Ascent
Resetting 1E23 and 1E26 label printers used with SendSuite Live, SendSuite Tracking, SendSuite Arrival, SendSuite Xpress, or Ascent
Products affected: 1E23, 1E26, SendSuite® Live, SendSuite® Tracking, SendSuite® Arrival®, SendSuite® Xpress, Ascent™
Turn the printer off.
Unplug the printer.
Wait one minute.
Plug the printer back in.
Turn the printer on.
Press the feed button until 2 or 3 labels come out.
UPDATED: June 24, 2020
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