Resetting 1E23 and 1E26 label printers used with SendSuite Live, SendSuite Tracking, SendSuite Arrival, SendSuite Xpress, or Ascent
Products affected: 1E23, 1E26, SendSuite® Live, SendSuite® Tracking, SendSuite® Arrival®, SendSuite® Xpress, Ascent™
- Turn the printer off.
- Unplug the printer.
- Wait one minute.
- Plug the printer back in.
- Turn the printer on.
- Press the feed button until 2 or 3 labels come out.
UPDATED: June 24, 2020
