Issue
A J696 printer will not print zebra formatted labels.Ā
Cause
The input mode may be incorrect.
Resolution
Follow these steps to set the input mode to Auto:
- On the printer, press the Menu button.
- Select System Settings.
- Select Input Mode.
- Select Auto.
- Select OK.
If the issue is not resolved, contact software support.
UPDATED: May 30, 2017