Error code BA01 on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Rebooting your device and performing a software update often resolves error BA01.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Error code BA01 appears and the device will not print.
The CCD file is bad or missing.
Reboot the device:
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
- Tap SendPro Apps on the Home screen, then tap Rates & Updates.
UPDATED: April 21, 2022