The meter displays the error "Power Stacker Disconnect" and will not run mail.
This error can be caused by very low humidity ensure that the there is at least 5% humidity in the room with the meter.
A reboot may resolve the issue. Here are the steps to follow for a safe restart:
- Select the Gear icon from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
- After everything has been off for 10 seconds press the power button to power back up.
UPDATED: October 27, 2020