Resolve no updates displayed in ConnectShip Progistics Management Console

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Products affected: SendSuite® Live


When checking for updates in ConnectShip Progistics Management Console, no updates are available, and installed updates cannot be viewed.


The version of the Microsoft .NET Framework is not compatible with ConnectShip Progistics Management Console.


These instructions are intended for qualified IT personnel. If IT is not available, contact Pitney Bowes technical support for assistance.
  1. Follow Microsoft's instructions to uninstall Microsoft .NET 4.7.0.
  2. Follow Microsoft's instructions to install Microsoft .NET 4.5.1.

UPDATED: June 03, 2021