Resolve no updates displayed in ConnectShip Progistics Management Console
Learn what to do if when checking for updates in ConnectShip Progistics Management console, no updates are available, and installed updates cannot be viewed.
Products affected: SendSuite® Live
Issue
When checking for updates in ConnectShip Progistics Management Console, no updates are available, and installed updates cannot be viewed.
Cause
The version of the Microsoft .NET Framework is not compatible with ConnectShip Progistics Management Console.
Resolution
These instructions are intended for qualified IT personnel. If IT is not available, contact Pitney Bowes technical support for assistance.
- Follow Microsoft's instructions to uninstall Microsoft .NET 4.7.0.
- Follow Microsoft's instructions to install Microsoft .NET 4.5.1.
UPDATED: June 03, 2021
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